About this deal
However, concerns about power cuts aren’t only about having access to emergency services – landlines have traditionally been our connection to others in tricky times.
But those who don't have access to a mobile phone must not be left without a way to seek help in an emergency. If you’re switching from another home phone or broadband provider, it’s easy switching your service over to BT. Newer devices are likely to be more sophisticated and some also have their own battery back-ups so you don't need to worry about a power failure. If this is the case, you’ll need to contact your old provider to cancel the old service for when BT Broadband goes live. I'd also have to manually configure some devices around the house, as they won't reconnect even if I get the hub settings back.The plan is for it to be switched off at the end of 2025 and for all landline services to be offered digitally.
While the best smartphones have taken over the world, plenty of us still have a landline connection and it’s often part of the package if you’re signed up to a telecoms company such as BT or Virgin Media. We can’t guarantee that BT will be able to continue providing the Alexa function but this does not affect the use of the handset otherwise. Providers offer 'broadband-only' deals so you can select a service that doesn't have a landline included. We’ll contact you with details of your Switch Over Day (this is the day we activate Digital Voice in your home).
To use these handsets you'll need to have moved over to the BT Digital voice phone service or they won't work. However, if you do want a landline phone service, it'll have to be a digital voice service from 2025. This comes billed as a Premium Phone for good reason as the set of features is certainly impressive.
Well I have received my new BT Advanced with Alexa handset with three basic handsets as extras, don't seem too bad, when I get switched. An engineer visit will always be required to set up the service which will be connected using either overground or underground cables.Effective digital solutions still need to be put in place for all of these before the copper network is switched off.